Halo SuperVPN privacy policy
This policy explains the information used to run Halo Accounts, Halo SuperVPN subscriptions, security and support. It supplements the LightningFlow website privacy policy.
Last updated 27 July 2026
VPN activity data
Halo SuperVPN is designed not to retain the websites you visit, DNS-query history, traffic content or a history of source IP addresses as customer activity records. Halo SuperVPN does not sell VPN-derived personal data or use it for advertising.
Account and subscription data
We use your email address, account identifier, billing-provider reference, entitlement status and active-device records to authenticate the account, verify access and enforce the three-device limit.
Microsoft, Apple, Google Play and Stripe process payment details under their own privacy policies. LightningFlow does not receive or store your full payment-card number.
Service health and security
Halo SuperVPN may process app version, operating-system version, coarse service region, connection outcome, crash information, abuse-prevention signals and aggregate service health. These records are minimised and must not contain browsing destinations, DNS-query history or traffic content.
Diagnostics you choose to share
Halo SuperVPN can prepare a local support record. It is not sent automatically. You choose whether to export or share it, and the application must show what categories it contains before transmission.
Retention, rights and deletion
Account, entitlement and security records are kept only as long as needed to operate the service, resolve disputes, prevent abuse and meet legal obligations. You may request access, correction or deletion through Halo Account or the account-deletion page.
Privacy enquiries can be sent to contact@lightningflow.ai.
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