Halo SuperVPN support
Use Halo SuperVPN’s status and diagnostics to understand the connection before sharing anything with support.
Check your connection
- Open Halo SuperVPN and note the connection state.
- Use the in-app reconnect action once, then re-check the status and network connection.
- If you choose to export a local support record, review it before sharing.
Subscription and account help
Sign in with the Halo account associated with the verified purchase. Billing changes and cancellations are completed with the provider that charged you: Microsoft, Apple, Google Play or Stripe.
LightningFlow Account · Subscription terms · Delete your Halo Account
Contact support
Email contact@lightningflow.ai with the platform, Halo SuperVPN version, connection state and the time the problem occurred. Do not send passwords, payment-card details or unrelated personal files.